Frequently Asked Questions
Everything you need to know about shopping with Saturn Los Angeles.
What is the standard shipping time for domestic orders?
Orders within the United States typically process in 2-3 business days and arrive within 5-7 business days via standard shipping.
Do you offer international shipping?
Yes, Saturn Los Angeles ships worldwide. International delivery times vary by location, generally taking between 10-21 business days.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of the delivery date.
How should I care for my Saturn Los Angeles garments?
To preserve the quality of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry, or professional dry cleaning.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive a shipping confirmation email containing a unique tracking link to monitor your package's progress.